Our Commitment
TalkyCo LLC is committed to ensuring that shop.talkyco.com is accessible to all people, including those with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C).
Accessibility Features
Keyboard Navigation
The Shop can be navigated using a keyboard alone. All interactive elements, including navigation links, buttons, forms, and cart controls, are accessible via keyboard.
Screen Reader Compatibility
We use semantic HTML elements, ARIA labels, and descriptive alt text to support screen readers and assistive technologies. Navigation landmarks, headings, and form labels are structured to work with assistive technology.
Color Contrast
Text and interactive elements maintain sufficient color contrast ratios in accordance with WCAG 2.1 AA guidelines to ensure readability for users with low vision or color blindness.
Responsive Design
The Shop is designed to work across a wide range of devices and screen sizes, from mobile phones to desktop computers.
Clear Forms
All form fields include visible labels, clear instructions, and descriptive error messages. Required fields are marked. SMS consent checkboxes are clearly labeled and separate from required checkout actions.
Readable Text
Text is styled using relative units to allow browser-level text resizing without loss of content or functionality.
Known Limitations
While we strive for full accessibility, some areas of the site may not yet fully meet all WCAG 2.1 AA standards. We are actively working to improve accessibility across all pages. If you encounter a barrier, please contact us so we can address it.
Requesting Assistance
If you are having difficulty accessing any part of shop.talkyco.com, or if you need this information in an alternative format, please contact us:
- Email: accessibility@talkyco.com
- Phone: 1-800-TALKYCO (Monday–Friday, 9 AM–6 PM ET)
- Contact form: Contact Us
We aim to respond to accessibility requests within 2 business days and to work with you to provide the information or functionality you need.
Feedback
Your feedback is important to us. If you notice an accessibility barrier on our site or have a suggestion for improvement, please let us know at accessibility@talkyco.com. We take all feedback seriously and use it to continuously improve the accessibility of our site.
Third-Party Content
Some content on shop.talkyco.com may be provided by third-party providers (such as payment processors and shipping providers). While we work with third parties who share our commitment to accessibility, we cannot guarantee the accessibility of all third-party content.
This accessibility statement was last reviewed and updated: August 1, 2025.